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Customer Service Centre
Travel Services
The Matkahuolto Customer Service Centre responds to inquiries about Matkahuolto services at
tel. 0200 4000 Mon-Fri from 8.00-17.00. The charge for the call is €1.99/min + local network
charge.
The following services are available from the Customer Service Centre by phone:
- timetables for long-distance, short-distance and local bus services;
- detailed information on routes and stops;
- bus fares including prices of Single, Annual and Regional Tickets;
- reservation of bus and seat tickets to be claimed from Matkahuolto’s service outlets or R-kiosks.
Parcel services
The Matkahuolto Customer Service Centre responds to Inquiries about Parcel Services at tel. 0800 132582 Mon-Fri from 8.00-18.00. The call is free of charge.
The following services are available from the Customer Service Centre by phone:
- Price information about Parcel Services,
- details about the transport options of Parcel Services.
Personal, professional service
Thanks to centralized customer service, Matkahuolto is in a position to offer customers uniform
service and provide accurate and up-to-date information irrespective of the locality from which the
call is made. With centralized services, it is possible to be prepared for peak periods and serve
customers efficiently even during rush hours. Personal service ensures that all the inquiries can
be answered and that the customer always receives accurate information.