Customer service

Parcel Services

Do on your own

Download the Paketit app

See our FAQ

Track your parcel

Find a service point near you

If you wish to cancel your parcel purchase, please fill in the cancellation form

Need help?

Parcel services for contract customers

If your parcel is lost or broken, make an online claim for damages

Passenger Services

Do on your own

Download the Trips and Tickets app

See our FAQ

Cancel an eBus ticket

Report a problem with an eBus ticket purchase

Need help?

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