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Timetables and ticket purchase

Track & Trace consignments


Delivery freight is delivered to the consignee’s (recipient’s) address.

Delivery time

During the work week parcels are normally transported to the destination within 24 hours and delivered to the consignee on the following work day. 

Dispatch and pick-up point

Matkahuolto terminals and Matkahuolto agents The parcel is delivered to the consignee. Search for service points

Maximum weight 55 kg
Maximum dimensions

The maximum volume of a parcel (length x width x height) is 0.5 m3.

Maximum number of parcels in single consignment A single consignment may contain a maximum of five parcels from the same consignor to the same consignee.
Payer Consignor
Extra services

Extra services available for the parcel are Cash-on-Delivery, Handle with Care, Dangerous Goods, and Supplementary Insurance Cover. Extra services

Track & Trace

You can monitor the progress of your consignment online using the consignment number. Go to Track & Trace

Arrival notification No specific notice of delivery is given to corporate customers. The deliveries are made Monday-Friday during 8.00–16.00. Consumer customers are informed of the arrival of the parcel by phone to agree on the time of delivery.
Price Use the Parcel Calculator or consult the price list to find out about the price. Linkit pakettilaskuriin ja hinnastoon.
Pricing policy Parcels are priced according to weight and selected extra services. The price of parcels with a volume of more than 0.07 m3 (width m x length m x height m x 250 kg) will be determined according to volume weight. If the length of any one side of a parcel exceeds 1.5 metres or the sum of the longest side + circumference exceeds 2.4 metres, the parcel is considered a large parcel for pricing purposes. The freight for bicycles is determined according to the standard rate for 60 kg. When a single consignment contains several parcels, the freight will be determined according to total weight or total volume weight, which is cheaper than sending all the parcels separately.  Large item

If the consignee cannot be reached and the parcel delivered, it will be held free of charge for four days following the date when the arrival notification is sent. After that, a storage charge applies. Parcels are held at the pick-up point for 14 days after which any uncollected parcels will be returned to the consignor at the consignor’s expense unless otherwise agreed. Storage charge

Limitations The parcel may not contain any live animals, perishable products or any content in contravention of the General Conditions of Carriage.
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