Send your comments about Travel Services
Send us your comments about Matkahuolto’s services. We read all the comments and feedback received and contact you if you wish to have a reply and have given your e-mail address for this purpose. Your comments are important to us.
If you wish to request eBus Ticket's cancellation, complete the eBus Ticket cancellation form.
If your feedback relates to disruptions in purchasing an eBus Ticket or a failed Online Ticket, please complete this form.
You cannot make timetable and price inquiries using the Comments form. Timetable and price information is available on Matkahuolto’s website or by phone at 0200 4000 (€1.99/min + network charge) on a 24/7 basis.
To provide the best possible service, we will forward your comments to the bus company involved if necessary.
Answers to frequently asked questions are available on our website at FAQ/Travel Services
You can also give feedback by telephone, tel. +358 20 331 222 (Call charge 8,8 cents /min when calling from Finland), during weekdays (mon–fri) from 8 a.m. to 4 p.m. The number is not for timetable and price inquiries.