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Timetables and ticket purchase

Track & Trace consignments

Data on online ticket purchases

Personal Data Act  (523/99), section 10
1 January 2014

Controller of the personal data file

Oy Matkahuolto Ab
P.O. Box 100
Tel. 020 710 5000
Business identity code 0111393-9

Individual in charge of personal data file or contact person

Jyri Niemimuukko
Oy Matkahuolto Ab
P.O. Box 100

Name of the data file

Data on online ticket purchases

Purpose of the data file

The name is stored in order to be able to the deliver the receipt for the purchase the eBus Ticket at the time of purchase or at a later date and to allow the bus operator to verify the passenger’s right of travel. The driver checks the passenger’s identity document (driving license, passport or police-issued personal ID card) to verify that the name of the person boarding the bus is the same as the name used when purchasing the ticket online. The name is required because no ticket in hardcopy format is generated for the passenger allowing the driver to verify the passenger’s right of travel.

Gathering of the data is based on the customer relationship existing between Matkahuolto and the passenger (relevant connection), the passenger’s consent, and the verification of the right of travel (necessity requirement).

Data content

When an eBus Ticket is purchased, the passenger – or one of the members of a group of passengers – is to give his/her first and last name.

If the passenger wants a receipt for the purchase of the eBus Ticket, the passenger’s e-mail address is stored in the system.

The passenger’s name and travel data including the e-mail address, if given, is stored in the system database.

Regular sources of data

The data are provider by the buyer of the eBus Ticket. No other sources of data are used. The buyer is deemed to have accepted the disclosure of information when accepting the terms of delivery of the eBus Ticket.

Regular disclosures and transfers of personal data to outside the European Union or EEA

The first and last name of the buyer as well as travel data are forwarded to the bus operator responsible for the connection.

No data shall be used for any other purpose, nor shall the controller of the file use said data for any other purposes.

File protection policy

The data are transmitted from the buyer’s terminal device to the server using an SSL-encrypted web connection.

The personal file data are stored in machine-readable format in the database for the period of time specified in the Accounting Act.

The machine-readable service is located in a protected and locked computer room accessible only by technical personnel with access badges. The servers are firewall-protected.

Access to the servers and applications is limited to the controller’s local area network (LAN) and authorised personnel within the LAN holding the necessary user IDs and passwords.


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