eBus Ticket
The eBus Ticket is an online ticket you can buy on Matkahuolto’s website.
| Validity | The eBus Ticket is only good for the date and departure for which it is purchased. |
| Price | The price of the eBus Ticket depends on the departure. Check the price in Timetable Search and Ticket Sales |
| Where to buy | eBus Tickets can be purchased on Matkahuolto’s website. Click here to go to Timetable Search and Ticket Sales |
| Validity of the ticket eBus |
Tickets are only good for the departure and date shown on the ticket. |
| Other information |
When you buy an eBus Ticket, a receipt in pdf format is created showing the details of your trip. You do not need the receipt for the trip but you may want to have it sent to your e-mail address or print it for accounting purposes. What is needed for each eBus Ticket is either the passenger's name or a personal identifier of their own choice. When boarding the bus, the driver checks the right of travel according to the name or identifier. If tickets are bought for several passengers at the same time, one name or identifier stated in connection with the purchase is enough for the whole group. Please keep the Online Ticket Sale opened only on one same browser's browser window or tab at a time. |
| Seat reservation | A seat reservation can be made in connection with the purchase of a single ticket for most express departures and several regular services. Seat reservations cost €2.50 per seat. No seat reservation can be made when travelling with a pet. |
| Groups eligible for discounts | Matkahuolto grants discounts on tickets as defined by bus operators. Each passenger is only entitled to one discount at a time (e.g. students are not entitled to a discount for a return ticket in addition to the student discount). To qualify for a discount, passengers must present proof of their entitlement to the discount when buying the ticket and boarding the bus. |
| Refunds | You can cancel a an eBus Ticket up to 24 hours before departure using the eBus Ticket cancellation form. If your departure is scheduled for the weekend or a red-letter day or weekday after weekend/red-letter-day, you must request cancellation on the previous weekday. A charge of EUR 6.00 applies. The service charge payable in connection with the ticket purchase will not be refunded. |
| Limitations |
The eBus Ticket is only good for the date and departure for which it is purchased. At the earliest, you can buy an eBus Ticket 1-3 months before the selected date depending on the departure. The eBus Tickets are available for the intended journey, if the Buy button is visible along the departure details. Restrictions and special conditions regarding travelling on Onnibus.com routes. |
| Right of travel | What is needed for each eBus Ticket is either the passenger's name or a personal identifier of their own choice. When boarding the bus, the driver checks the right of travel according to the name or identifier. If tickets are bought for several passengers at the same time, one name or identifier stated in connection with the purchase is enough for the whole group. |