Timetables and tickets Bus Timetables Bus tickets Discount Terms Services Instructions, Terms and Conditions FAQ Travel Services Fares Bus Tickets mobile app Parcel services Send parcel Extra services Pack it right Track & Trace Parcels Prices Receive a parcel General Conditions of Carriage FAQ/Parcel Services Service Points Service Point Search Service Point Network Business Transport and freight services Services for online stores Corporate Sales

Timetables and ticket purchase

Track & Trace consignments

Restrictions and special terms concerning tickets purchased for services operated by Onnibus.com Oy

Children

Children under the age of 12 may use the services operated by Onnibus.com Oy (subsequently Onnibus) only if accompanied by a person who is at least 15. Unaccompanied children between the ages of 12 and 14 may use the services operated by Onnibus only if they carry a written consent signed by their parent or legal guardian.

Pets

Persons travelling with pets cannot use services operated by Onnibus. Guide dogs are the only exception. If you wish to travel with a guide dog, please contact Onnibus Customer Service and make a booking at least 72 hours in advance.

Luggage

On services operated by Onnibus, passengers are allowed one suitcase weighing up to 20 kg which is placed in the luggage compartment. In addition, you can take one piece of hand luggage that can fit on the overhead shelf or under the seat. You can also take one pair of skis or one snowboard with you.

Seat tickets

You cannot purchase a seat ticket for Onnibus services in Matkahuolto’s online store. However, all who have purchased a ticket in Matkahuolto’s online store will have a seat on the bus.

Bicycles

You cannot take a bicycle as luggage on Onnibus services. However, you can take a folding bicycle in a suitable carrying case as luggage.

fi| sv| en