Matkahuolto's travel cards are renewed - Change your travel card

New travel cards will be introduced in 2020. At the same time, the ticket products to be stored on the card will change, as the old city and regional tickets will be replaced by new ones. Travel cards will be replaced one area and ticket product at a time. When the validity of the ticket product being phased out ends, the old travel card will not be topped up. Instead, it will be changed for a new one. The existing travel cards will be replaced by cards containing new technology, because was are adopting a new, identifier-based payment and ticketing system, which is also required by the authorities. The new system and travel cards will in future enable a range of new services, such as topping-up online.

Replacing the travel card

When the validity of the ticket product stored on the old travel card is about to expire, use up the old card during the ticket’s period of validity. After that

1. Go to a Matkahuolto terminal to have your ticket and travel card replaced. A travel card charge of EUR 6.50 applies if your existing travel card is older than 9 months.

2. Or you can order a new ticket and travel card at https://kauppa.matkahuolto.fi.. A travel card charge of EUR 6.50 applies to orders placed in the online store, but you will not be charged any dispatch or handling fees.

3. Please note that you cannot top up your old travel card after the ticket has expired.

Using the travel card

The new travel cards work the same way as the old ones

• Use the travel card to pay the fare by presenting the card to the onboard card reader. If you need assistance, the diver will help you.

• You can top up you travel card at Matkahuolto terminals, agent outlets, on most buses and coaches, at all R kiosks or by using Matkahuolto’s Bus Tickets application if you have an Android phone with a NFC feature.

Replacement schedule by municipality

Check the replacement schedule for your municipality in the table. The municipalities are listed alphabetically. Nationwide ticket products, such as the 44-trip annual tickets, are found at the bottom of the table. If you cannot find your municipality or ticket product in the table, no replacement schedule has yet been determined for it and you can continue using your travel card and ticket product for the time being.

Travel card replacement schedule by municipality

Check the replacement schedule for your municipality in the table. The municipalities are listed alphabetically. Nationwide ticket products, such as the 44-trip annual tickets, are found at the bottom of the table. If you cannot find your municipality or ticket product in the table, no replacement schedule has yet been determined for it and you can continue using your travel card and ticket product for the time being.