Season and series tickets moved to the phone
Matkahuolto’s season and series tickets have moved from travel cards to the Trips and Tickets app. You can now buy all season and series tickets in the app, except for subsidised school trip tickets, which will be available in the app from 18 July 2023.
The sale and top-up of travel cards and tickets on the travel card will end on 30 June 2023. Any tickets on the travel card can be used up during the validity period of the ticket, after which the next ticket must be purchased via the app. You cannot transfer tickets on your travel card to the app.
We have moved the sale of season and series tickets to the app to meet the changing needs of our customers. The change means that tickets can be purchased regardless of time and place, and buying a travel card or checking the trips remaining on the ticket or its validity no longer requires dealing with the bus driver or visiting a Matkahuolto service point.
Annual tickets are now national series tickets
We revamped our ticket range, and the old annual tickets are now national series tickets. In the ticket reform, we paid particular attention to ensuring that tickets meet customers’ new travel needs.
Buy a ticket for another person
You can now also buy season and series tickets for another person in the Trips and Tickets app! Update the app in your own app store and start using the new feature right away.
Subsidised school trip tickets on the app from 18 July
Subsidised school trip tickets are being transferred to the Trips and Tickets app. You can buy a subsidised school trip ticket, as long as you have first applied for a school transport subsidy online in the OmaKela service and obtained a purchase authorisation.
Exceptions on travel cards
The value card and the business travel card for businesses and organisations will remain on travel cards until the end of the transitional period on 30 June 2024. As a rule, tickets for comprehensive school pupils will remain on travel cards for the time being.
End of payment of season and series tickets with staff benefits
The payment of season and series tickets with staff benefits (Smartum, Eazybreak, Edenred) will end on 30 June 2023, when the sale and top-up of travel cards will also end. In the future, season and series tickets will be available in the Trips and Tickets app, which does not currently support staff benefits as a payment method.
Old Bus Tickets app will be removed
The Bus Tickets app will be discontinued on 30 June 2023, when the sale and top-up of travel cards at stations, agents, R-Kiosks and buses will end. After that, all Matkahuolto ticket products will be available for purchase in the Trips and Tickets app. As an exception, tickets for comprehensive school pupils will remain on travel cards for the time being.
Trips and Tickets app
In the Trips and Tickets app, you can make searches and plan your entire journey from one address to another. The app will guide you to your destination using various modes of transport, giving you the freedom to choose the schedule, means of transport and routes that suit you best. See below what other benefits the app has to offer.
How to get started:
- Download the Trips and Tickets app from your app store.
- From the home page of the app, you can buy single tickets either through the Journey Planner or single, season or series tickets by choosing your preferred ticket directly from the ticket menu.
- You can pay for your ticket using your payment card, Apple Pay or MobilePay.
- You can find your valid travel tickets on the home page and on the Tickets tab.