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Customer service

Parcel services for contract customers

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  • Tel. 020 710 5024, Mon–Fri 8.00-18.00. The call charge is local/mobile charge.
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  • Order a pick-up for your consignments, send your customer a new arrival notification, forward your parcel to another pick-up point, etc.

If your parcel is lost or broken, make an online claim for damages.

No transport contract with us? 

Click here to access our customer service channels for personal customers. We will help you there. 

How did we do?

Send us your feedback, suggestions for improvement or thanks for our operation and services.

Contact our Corporate Sales of Passenger Services.

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Corporate customers

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