Matkahuolto before, now and tomorrow
We want to be a seamless everyday partner that delivers every trip and every parcel right – and preferably a little better. When we focus on what we do best, our clients can relax and concentrate on what’s important in life.
Mission: We bring people and goods smoothly together
We are an honest, Finnish operator that believes in making life easier. Every trip or parcel is important to us. We ensure that everything that goes through us always finds the better way.
Strategic vision 2027 and key themes
Matkahuolto is a profitably growing, continuously evolving service company for everyday logistics and mobility that boldly leverages technology to ensure that people and parcels always find the better way.
Four key strategic themes have been chosen to guide our journey towards our strategic objectives and the future Matkahuolto.
Competitive Advantage Through Technology
We leverage technology and artificial intelligence purposefully to build a more efficient and customer-centric Matkahuolto. We focus on solutions that improve productivity and simplify operations for both our customers and ourselves.
Profitable growth in parcel services
We strengthen our position in the Finnish parcel market by building a growing, competitive and profitable business. We focus on the areas where we can differentiate ourselves in ways that matter to our customers, strengthen our price competitiveness and build long-term competitive advantage.
Core digital transport services
We provide the core services that are critical to operators, strengthen our position as Finland’s leading ticket retailer and create growth through commercially successful services for public transport operators and travellers.
Valued brand and workplace
We strengthen our position as a valued company and employer by developing the customer and employee experience, our brand and sustainability.
Matkahuolto’s values
Three core values have been defined to support Matkahuolto’s operations. These values support and guide the day-to-day work of all of us at Matkahuolto.
Behind the wheel
Each one of us has their foot on the pedal, which puts success in our own hands. We do things in a brave manner, shoulder responsibility and finish what we started. We’re not afraid to change or reshape things if needed.
Together
We succeed and fail together – with our team mates and partners. We respect each other, genuinely care for our customers, and never discriminate. By working together, we’re able to always deliver what was asked for, and more.
Brand promise – The better way
Whether a webshop bargain or you yourself – whatever travels through Matkahuolto, the sender, recipient, business or passenger can be confident that we are the better way.
It is a feeling and a promise that we redeem with daily actions and continuous work.