New Paketit Business Portal
We have developed a new and convenient business portal, Paketit Business Portal, for our contract customers. Paketit Business Portal replaces the MPaketti customer interface, and it will be rolled out in phases for different customer groups. For the time being, you can still use the old MPaketti customer interface and the new Paketit Business Portal side by side.
Paketit Business Portal has been developed with a special focus on ease of use and intuitiveness.
Paketit Business Portal serves channel for business customers, allowing them not only to create consignments and pick-up orders, but also to contact customer service directly and view and manage their own company-specific information.
Customer information and login
You can log in to the Paketit Business Portal with your MPaketti credentials.To log in to the Paketit Business Portal with your current credentials, you must have an email address stored in your user data. You can add your email address in the MPaketti customer interface. You must store your email address in the email address field, and the user ID cannot simply be in the form of an email address.Almost all of the customer and user-specific information stored in the old MPaketti customer interface has been passed on to the Paketit Business Portal.
The Paketit Business Portal allows you to:
create domestic consignments, including Express Parcels and Pallet Freight, as well as international parcels and print address cards
see a price estimate for a consignment
track the status of your consignment in real time
edit the details of your consignment, such as update the recipient’s contact details
divert an already sent consignment to another pick-up point or have it delivered to the recipient’s door
order a pick-up for one or more consignments
store consignment templates for favourite consignments
maintain an address book of personal and customers addresses
easily submit a ticket to customer service using the contact form
manage users and permissions
view reports on, for example, consignment volumes and invoicing
view company information, such as information related to invoicing or return agreements
Good to know:
The current MPaketti customer interface will remain in use until summer 2024, but we recommend that you start using the new Paketit Business Portal straight away. The new Paketit Business Portal works in the browser and does not require separate software to be installed. You can log in from any computer with a personal user ID and password.
Frequently asked questions
MPaketti is now Paketit Business Portal
Are you a new customer?