Parcels are delivered to the nearest pick-up point chosen by the sender or determined by the recipient’s address. The delivery time is 2-5 business days. Since Matkahuolto will send a text message when the parcel can be picked up, you need to provide the recipient’s mobile phone number. The phone number must be provided in the correct format together with the country code and any prefix, e.g. +46 123 456 789.

Our network in the Baltic's includes a total of almost 1200 pick-up points, of them 300 are parcel lockers located in Estonia.

Parcels are held at the pick-up point for 15 days and in the parcel lockers for 7 days, after which any uncollected parcels will be returned to the sender at their expense. No free-of-charge customer returns.

A consignment can consist of one package, the maximum weight being 20 kg.

Maximum dimensions Estonia: length 150 cm, length + circumference 300 cm. Maximum dimensions to parcels lockers are 39 cm x 38 cm x 64 cm.

Maximum dimensions Latvia and Lithuania: 39 cm x 38 cm x 64 cm.

Minimum dimensions 14 x 9 x 2 cm.

Limitations

Parcels may not contain fragile items, dangerous goods,
live animals, firearms and replica ammunition, motor vehicle tyres, perishable
products such as plants, goods requiring abnormal transport conditions, or any
content in contravention of the General Conditions of Carriage.

Parcels are delivered to the nearest pick-up point chosen by the sender or determined by the recipient’s address.

The delivery time is 3-8 business days. Matkahuolto will send a text message when the parcel can be picked up. You need to provide the recipient’s mobile phone number and email address. The phone number must be provided in the correct format together with the country code and any prefix, e.g. +46 123 456 789.

Any uncollected parcels will be returned to the sender at their expense.

A consignment can consist of one package, the maximum weight being 20 kg and minimum weight 0.150 kg. The maximum length is 150 cm, length + circumference 300 cm and minimum dimensions 15 x 10 x 1 cm. When sending to a parcel locker, the maximum dimensions are 58 x 49 x 43 cm (Sweden).

Limitations

Sending to business recipients is not allowed. Parcels may not contain fragile items, dangerous goods, live animals, firearms and replica ammunition, motor vehicle tyres, perishable products such as plants, goods requiring abnormal transport conditions, or any content in contravention of the General Conditions of Carriage.

Parcels are delivered to the pick-up point chosen by the sender.

The delivery time is 4-8 business days. Matkahuolto will send a text message or email when the parcel can be picked up. You need to provide the recipient’s mobile phone number and email address. The phone number must be provided in the correct format together with the country code and any prefix, e.g. +46 123 456 789.

Parcels are held at the pick-up point for at least 7 days. Any uncollected parcels will be returned to the sender at their expense.

A consignment can consist of 1 package, the maximum weight being 20 kg and minimum weight 0.150 kg. The maximum length is 200 cm, length + circumference 300 cm and minimum dimensions 15 x 10 x 1 cm.

Limitations

Sending to business recipients is not allowed. Parcels may not contain fragile items, dangerous goods, live animals, firearms and replica ammunition, motor vehicle tyres, perishable products such as plants, goods requiring abnormal transport conditions, or any content in contravention of the General Conditions of Carriage.

The parcel will be distributed to the recipient; the delivery period is agreed with the recipient by text message in advance and that's why you need to provide the recipient’s mobile phone number and email address. The phone number must be provided in the correct format together with the country code and any prefix, e.g. +46 123 456 789.

The delivery time is 1-9 business days. If the recipient cannot be reached, an arrival notification will be left for them to pick up the consignment at a service point in the destination country. The service includes up to two delivery attempts (excluding Estonia where only one attempt is made). Parcels are held at the terminal for 7 days, after which the consignment will be returned to the sender subject to an additional charge.

A consignment can consist of 1 package, the maximum weight being 35 kg (20 kg in Estonia) and minimum weight 0.150 kg. The maximum length is 200 cm (100 cm in Estonia), length + circumference 300 cm and minimum dimensions 15 x 10 x 1 cm.

Limitations

Sending to business recipients is not allowed. Parcels may not contain fragile items, dangerous goods, live animals, firearms and replica ammunition, motor vehicle tyres, perishable products such as plants, goods requiring abnormal transport conditions, or any content in contravention of the General Conditions of Carriage.

Delivery arrangements vary from one country to another. The delivery time is 1-9 business days. The service includes at least one delivery attempt. Delivery time is not agreed in advance with the recipient. If the recipient cannot be reached, an arrival notification will be left for them to pick up the consignment at a service point in the destination country. Consignments are not distributed to PO Box or Poste Restante addresses. Uncollected consignments will be handled on a case by case basis.

A consignment can consist of 5 packages, the maximum weight of each package being 30 kg and the maximum weight of the entire consignment 150 kg. The maximum length is 150 cm, length + circumference 300 cm and minimum dimensions 14 x 9 x 15 cm.

Limitations

Parcels may not contain fragile items, dangerous goods, live animals, firearms and replica ammunition, motor vehicle tyres, perishable products such as plants, goods requiring abnormal transport conditions, or any content in contravention of the General Conditions of Carriage.

The service includes 1-2 delivery attempts. The delivery time is 1-9 business days. If delivery is not possible, the parcel will be held at the terminal for 7 days, after which the consignment will be returned to the sender subject to an additional charge. Consignments are not distributed to PO Box or Poste Restante addresses. Uncollected parcels will be returned to the consignor at their expense.

You need to provide the recipient’s mobile phone number and email address. The phone number must be provided in the correct format together with the country code and any prefix, e.g. +46 123 456 789.

A consignment can consist of one package, the maximum weight being 35 kg and minimum weight 0.150 kg. The maximum length is 200 cm, depth 80 cm, length + circumference 300 cm and minimum dimensions 15 x 10 x 1 cm.

Limitations

Sending to consumer recipients is not allowed. Parcels may not contain fragile items, dangerous goods, live animals, firearms and replica ammunition, motor vehicle tyres, perishable products such as plants, goods requiring abnormal transport conditions, or any content in contravention of the General Conditions of Carriage.

For International Customer Returns, an address label must be provided to the person making the return. The parcel can be left at a service point in the delivery country in accordance with Matkahuolto’s current instructions. International Customer Returns will be delivered to a Matkahuolto service point for collection. A contract customer may separately agree on the delivery of customer returns to their address for an additional fee. International Customer Returns are not allowed for company senders.

One package per consignment. Maximum weight 20 kg. Maximum length 150 cm, length + circumference 300 cm, minimum dimensions 14 cm x 9 cm x 2 cm. When dropped off in a parcel locker, the maximum dimensions are 38 cm x 39 cm x 64 cm.

For International Customer Returns, an address label must be provided to the person making the return. The parcel can be left at a service point in the delivery country in accordance with Matkahuolto’s current instructions. International Customer Returns will be delivered to a Matkahuolto service point for collection. A contract customer may separately agree on the delivery of customer returns to their address for an additional fee. International Customer Returns are not allowed for company senders.

One package per consignment. Maximum weight 20 kg. Maximum dimensions 38 cm x 39 cm x 64 cm and minimum dimensions 14 cm x 9 cm x 2 cm.

For International Customer Returns, an address label must be provided to the person making the return. The parcel can be left at a service point in the delivery country in accordance with Matkahuolto’s current instructions. International Customer Returns will be delivered to a Matkahuolto service point for collection. A contract customer may separately agree on the delivery of customer returns to their address for an additional fee. International Customer Returns are not allowed for company senders.

One package per consignment. Maximum weight 20 kg, minimum weight 0.150 kg. Maximum length 150 cm, length + circumference 300 cm, minimum dimensions 15 cm x 10 cm x 1 cm. When dropped off in a parcel locker, the maximum dimensions are 58 cm x 49 cm x 43 cm.

For International Customer Returns, an address label must be provided to the person making the return. The parcel can be left at a service point in the delivery country in accordance with Matkahuolto’s current instructions. International Customer Returns will be delivered to a Matkahuolto service point for collection. A contract customer may separately agree on the delivery of customer returns to their address for an additional fee. International Customer Returns are not allowed for company senders.

One package per consignment. Maximum weight 20 kg, minimum weight 0.150 kg. Maximum length 200 cm, maximum width 80 cm, length + circumference 300 cm, minimum dimensions 15 cm x 10 cm x 1 cm.