Skip to content
PrivateCorporate customersService points
PassengersParcelsFrequently asked questionsCustomer service
Log in

Check out our App Tips and learn how to use the Paketit app!

With the Paketit app you can:

Track the progress of your parcel. By turning on notifications in the settings, you will get detailed status updates on the progress of your consignment via push notifications. Push notifications are messages sent by the app, which often appear on your device screen in the same way as text messages.

Pay for your parcel with ApplePay and MobilePay. In addition, the most common cards or online banks can be used for payment in the app. You can add your payment card details at the time of purchase.

Easily send parcels around Finland and abroad. As the app retains the last address you sent a parcel to, sending parcels to your favourite address couldn’t be easier. You can also easily change the language (FI, SV or EN) to your liking in the app settings.

Easily get the recipient’s details directly from your phone’s contacts. Once you have selected the destination country, the appropriate parcel size and any extra services, the app wants to know the recipient of your parcel. You have three options to choose from:

  1. Select from your phone’s contacts
  2. Enter recipient information
  3. Resend to the person

Change the recipient information of the parcels you send, even after the parcel is dispatched. In the Omat paketit menu on the app’s home page, you can find incoming and outgoing parcels. There you can edit the recipient’s details.

Buy more holding time for your parcel at the parcel pick-up point. Open parcel information in the mobile app to buy extra holding time for your parcel. Payment is easy with the payment method of your choice. Additional time cannot be purchased for consignments if the pick-up point is a parcel locker.

Order home delivery, even if your parcel is already ready to collect at a parcel pick-up point. Open parcel information in the mobile app to buy home delivery for your parcel. Payment is easy with the payment method of your choice.

Easily return a parcel, for example your online purchase, via the app. Open incoming parcel information in the mobile app and follow the easy instructions to return your parcel.

Increase the size of your parcel even if you have already paid for your order. In the Omat paketit menu on the app’s home page, you can find incoming and outgoing parcels. From there, you can edit the size of the parcel. Payment is easy with the payment method of your choice.

Pick up your parcel without ID. A handy pick-up code eliminates the need to show ID. The fastest way to get your parcel is to show the barcode displayed in the app at the checkout. You can also give the pick-up code to a friend, who can pick up the parcel for you if necessary. You can find the pick-up code in the details of your inbound parcel.

Change the pick-up point for an inbound parcel. Sometimes plans change on the fly. If you know you will be heading to your holiday home or to visit family, you can change the pick-up point for your inbound parcel in the app. You can change the pick-up point when you receive the first notification of an inbound parcel – so don’t wait.

Send a parcel to yourself. If you want to make sure that a parcel you buy peer-to-peer arrives at your nearest pick-up point, you can pay for the delivery yourself and simply give the seller the activation code. The same trick works when you wish to go skiing but your cross-country skis won’t fit in the car.

Download the Paketit app from your app store!