Customer service

Do you need help? Is something unclear? Or didn’t everything go as expected?

Report about an error during purchasing eBus Ticket.

Parcel services for consumers

+358 600 11300, Mon-Fri 8-21, Sat-Sun 9-17

Closed on 6th December 2022.

The charge for an answered call is €1.98/min + local/mobile network charge. For queuing applies the local/mobile network charge.

On this number you can ask about your parcel with parcel-id, ask about parcel services and service fees and other parcel related issues.

Parcel services feedback and claims for consumers

+358 20 336 161, Mon-Fri 8-17
The call charge is €0,084/min.

Closed on 6th December 2022.

On this number you can give feedback and make claims concerning Parcel services.

Parcel services for business

+358 20 710 5024, Mon-Fri 8-18
The call charge is €0,0835 + €0,169/min.
corporatecustomers@matkahuolto.fi

Closed on 6th December 2022.

Passenger services feedback and claims

+358 20 331 222, Mon-Fri 8-16
Call charge €0,084/min.
matkapalvelut.palautteet(at)matkahuolto.fi

Closed on 6th December 2022.

Bus timetables and fares

0200 4000 . The telephone service is available 24 hours a day 7 days a week.
The charge for an answered call is €1.98/min + local/mobile network charge. For queuing applies the local/mobile network charge.

From this number you get information about bus timetables and ticket fares.