Customer service
Do you need help? Is something unclear? Or didn’t everything go as expected?
Report about an error during purchasing eBus Ticket.
Parcel services for consumers
+358 600 11300, Mon-Fri 8-18, Sat 9-17
The charge for an answered call is €1.98/min + local/mobile network charge. For queuing applies the local/mobile network charge.
On this number you can ask about your parcel with parcel-id, ask about parcel services and service fees and other parcel related issues.
Parcel services feedback and claims for consumers
+358 20 336 161, Mon-Fri 8-17
The call charge is €0,084/min.
On this number you can give feedback and make claims concerning Parcel services.
Parcel services for business
+358 20 710 5024, Mon-Fri 8-18
The call charge is €0,0835 + €0,169/min.
yritykset.pakettipalvelut(at)matkahuolto.fi
Passenger services feedback and claims
+358 20 331 222, Mon-Fri 8-16
Call charge €0,084/min.
matkapalvelut.palautteet(at)matkahuolto.fi
Bus timetables and fares
0200 4000
. The telephone service is available 24 hours a day 7 days a week.
The charge for an answered call is €1.98/min + local/mobile network charge. For queuing applies the local/mobile network charge.
From this number you get information about bus timetables and ticket fares.