Customer service
Report about an error during purchasing eBus Ticket.
Bus timetables and fares
0200 4000
. The telephone service is available 24 hours a day 7 days a week.
The call charge is €1.98/min + local/mobile network charge. There is no charge for queuing.
From this number you get information about bus timetables and ticket fares.
Passenger services feedback and claims
+358 20 331 222, Mon-Fri 8-16
Call charge €0,084/min.
matkapalvelut.palautteet(at)matkahuolto.fi
Parcel services for consumers
+358 600 11300, Mon-Fri 8-18, Sat 9-17
The call charge is €1.98/min + local/mobile network charge. There is no charge for queuing.
On this number you can ask about your parcel with parcel-id, ask about parcel services and service fees and other parcel related issues.
Parcel services feedback and claims for consumers and pick-up service orders for consumers
+358 20 336 161, Mon-Fri 8-17
The call charge is €0,084/min.
On this number you can order a pick-up for your parcel, give feedback and make claims concerning Parcel services.
Parcel services for business
+358 20 710 5024, Mon-Fri 8-18
The call charge is €0,0835 + €0,169/min.
yritykset.pakettipalvelut(at)matkahuolto.fi