Top product receives praise from the field
NET-Matkat, which operates in the Meri-Lappi area, offers charter bus and school bus services mainly in the Tornio region. The fleet comprises nine buses with 9 to 60 seats, depending on the vehicle.
Matti Lehto, a transport operator since 2005, is one of the first to adopt the Matkassa service solution.
"We have both Matkassa Pro and Matkassa Lite. Pro is used for regular and subsidised services, while Lite is used as an additional tool, for example when we have to change vehicles on the fly or when there are few stampings on the route. Our previous devices were not able to read bank cards and did not allow remote reading of travel cards, which caused problems at times. By contrast, our current devices read all major payment and travel cards, and also cash payments are still possible. After a little customisation, the Matkassa service can also be used for other purposes, such as collecting payments for transport to various events," says Lehto.
As a long-standing Matkahuolto partner, Lehto has been involved in the development of the equipment from the very beginning. He considers this opportunity very valuable.
"We started from scratch and now there is a top product on the market for carriers, users and passengers, which takes into account everyone’s needs as far as possible. Matkassa enables the use of a versatile analytics tool as a basis for traffic planning, and Matkassa Pilvi allows us to send a report to the accountant with the click of a button. For other than market-based transport, the analytics provide statutory reports for licensing authorities and the ability to monitor and influence transport planning. These and many other features are essential today."
Overall, Lehto’s experience with the functionality of the Matkassa app - cashier services, driver-friendly views and backend systems - has been good after a few years. Help and guidance have also been readily available when needed.
"Matkassa is a functional package tailor-made for the needs of the field. Of course, many thanks are due to those who have humbly listened to the views of the field over the years. I am sure that Matkahuolto is just as excited as we, the end-users, are.