The new outdoor parcel lockers can be used to both send and pick up parcels around the clock using Matkahuolto’s Paketit app. The Paketit app is easy to use and provides convenient guidance from start to finish. As a new feature, these outdoor parcel lockers now allow you to choose a lower box for your delivery!

The parcel lockers are located in residential areas, near residential buildings or in the immediate vicinity of courtyards, to make it easier to manage your parcel deliveries close to home.

How to send a parcel from an app-based outdoor locker:

1. Download Matkahuolto’s Paketit app.

2. Buy a parcel from the app.

3. After purchase, select “Send from” -> Find the nearest service point

4. Reserve the right size box for your parcel. The box reservation is valid for 12 hours. If you want to select a lower box for your deliveries, go to My account in the app and choose Locker accessibility.

5. Write the activation code (you can find it in the app), the recipient’s name and phone number and the sender’s name on the parcel.

6. Go to the locker of your choice, open the Paketit app and enable Bluetooth connection.

7. In the app, select My packages -> Sent -> “Open box” for the delivery in question.

8. Leave the parcel in the box and close its door securely.

How to pick up a parcel from an app-based outdoor locker:

1. Download Matkahuolto’s Paketit app.

2. Go to the indicated locker, open the Paketit app and enable Bluetooth connection.

3. Press “Open box”. The Paketit app asks you to accept the use of Bluetooth, select “Allow”.

4. The app opens the box door and shows the message “Box opened”.

5. Remember to close the box door properly.

Download the Paketit app from your app store:

Can’t send or pick up from an app-based locker?

Contact our customer service.