Conditions of carriage and instructions for contract customers
Matkahuolto carries parcels in accordance with the Road Transport Agreement Act, General Conditions of Carriage and Product Terms specifying the legal responsibilities and obligations of the consignor, carrier and consignee.
General Conditions of Carriage for Contract Customers in Domestic Transport from September 4th 2023
Product Terms for Domestic Parcel Services from April 14th 2025
Product Terms for Domestic Freight Services from April 14th 2025
See also Matkahuolto’s Conditions of Carriage for International Deliveries.
Matkahuolto’s liability for any loss or damage is governed by the provisions of the Finnish Road Transport Agreements Act and the General Conditions of Carriage for Goods applied by Matkahuolto. Report damage in transit.