Matkahuolto brings you Christmas
We have made careful preparations for the year end to ensure that all parcels are delivered to addressees on time even during the busiest season.
Last dates for sending Christmas parcels
When you send your parcels on the following dates at the latest, we will deliver them to pick-up points or the addressee’s door by Christmas.
Domestic parcels Monday 21 December
Domestic Home Delivery Parcels Friday 18 December
Depending on the place of dispatch and destination, Express Parcels may be delivered by Christmas even if sent on 23 December. Check the delivery timetable for Express Parcels at 020 710 5024 Mon–Fri 8–18.
The last date of dispatch for International Parcels varies according to the country of destination.
Sweden and Denmark 17.12.
Belgium, Estonia, Latvia. Lithuenia, Luxembourg, Netherlands, Germany 15.12.
Extended opening hours
Most of Matkahuolto’s nearly 2000 service points, such as parcel lockers, K-Markets and R Kiosks, serve customers 24/7 around the year, including the Christmas season.
Matkahuolto’s terminals will observe normal opening hours on Christmas week and Christmas Eve 8–12. Matkahuolto's terminals will remain closed 25–27 December, New Year's Day 1 January and Epiphany 6 January.
For parcels the Customer Service Centre will stay open longer than usual from 30 November.
Consumers’ customer service centre for parcel deliveries, tel. 0600 11300, Mon–Fri 8–20 and Christmas Eve 8–12. The customer Service Centre will remain closed 25–27 December, New Year's Day 1 January and Epiphany 6 January. After Christmas service hours are Mon–Fri 8–18 and Saturdays 9–17.
Call charge €1.98/min. + local network/mobile charge. The local network/mobile charge applies to queueing.
For bus timetables and price inquiries, call the 24/7 customer service number 0200 4000. The call charge is €1.98/min + local network/mobile charge. The local network/mobile charge applies to queueing.
Social media services are available Mon–Fri 8–16 and Christmas Eve 8–12.
Extra delivery rounds on Saturdays and Sundays during the Christmas season
During the busiest season from late November to Christmas, we distribute parcels to pick-up points on all weekdays, including Sundays. As a result of the seven-day delivery service, addressees receive their parcels in the shortest possible time.
On Saturdays, we deliver parcels to over 900 service points across Finland. 64% of the entire population are covered by our Saturday delivery service.
Additionally, we distribute parcels on Sundays to service points in the Helsinki region, Tampere and Turku.
Home deliveries are also made in the evenings and on Saturdays in Finland’s largest cities. 48% of Finns live within the evening and weekend home delivery services.