CONTACT DETAILS

Timetables and fares
0200 4000
The telephone service is available 24 hours a day 7 days a week. The call charge is €1.99/min + local network charge.

Travel services feedback and claims
020 331 222
Mon-Fri 8-16. Call charge 8,4 cents /min.

matkapalvelut.palautteet(at)matkahuolto.fi

Service number for Parcel services 
0800 132 582
Mon–Fri 7-21. Number is toll free.

pakettipalvelut(at)matkahuolto.fi

Service number for Parcel services for business
020 710 5024
Mon-Fri 8-18. Call charge when calling from Finland from a fixed telephone network subscription is 8.28 cents/call + 7.00 cents/min and from a mobile network subscription 8.28 cents/call + 17.00 cents/min.

yritykset.pakettipalvelut(at)matkahuolto.fi

Lost Property
If you misplace something, the first place you should turn is to the bus operator on whose bus you were travelling. Lost and found items can also be requested from Suomen Löytötavarapiste and Suomen Löytötavarapalvelu

Oy Matkahuolto Ab

Head Office
Lauttasaarentie 8, P.O. Box 111
FI-00201 Helsinki, FINLAND
Switchboard
+358 20 710 5000
Mon-Fri 8-16. Call charge when calling from Finland from a fixed telephone network subscription is 8.28 cents/call + 7.00 cents/min and from a mobile network subscription 8.28 cents/call + 17.00 cents/min.