Services to registered clients
It is worth registering as a Matkahuolto client. By registering, you will have access to several useful services. Register as a customer here
Track outgoing and incoming parcels
You can track your outgoing and incoming parcels online. Parcels will appear in the tracking system as soon as their consignment has been purchased. You will also be able to view the dimension and weight data of your outgoing and incoming parcels for all consignments with dimension data. You will also see the locker code of the incoming parcel for pick-up.
Speed up sending
Sending is easy because the information of registered clients is already filled in and all you need to do is enter the recipient’s details.
Change recipient details after sending
You can change the recipient’s details even after you have purchased delivery for your parcel. You can change the pick-up point before you bring the parcel to the parcel locker or service outlet, and you can change the name of the recipient before the delivery of the parcel to the pick-up point starts.
Extend your parcel’s storage time
If you are unable to pick up your parcel within the storage time, you can purchase additional storage time online in increments of 7, 14 or 21 days. You can also extend the storage time for other consignments, unless the consignor has prevented such extension.
Purchase home delivery for your parcel
If you are unable to pick up your parcel at a service outlet, you can easily purchase home delivery online. You can also purchase home delivery for other consignments, unless the consignor has prevented you from purchasing home delivery.
Return parcel
You can activate the return of your online order with just a few clicks. You will receive an activation code that allows you to leave your return shipment at any parcel locker or service outlet. More information
Stay up to date
You will always be among the first to know about new Matkahuolto services, partner offers and any changes by subscribing to the Matkahuolto newsletter.
Summary receipt
Use this function to download a summary of your parcel and multi-parcel online purchases during the chosen period. The summary shows the purchases you have made while logged in to the online service.
View upcoming and past journeys
You can view your upcoming and past journeys. You can also save your favourite routes in the Bus Tickets app. You can also use that app to top up your Travel Card if you have an Android phone with NFC support.
We will continue to add new services for registered clients.