Value for customers and owners
In Parcel Services, our market position strengthened through volume growth, the expansion of our parcel locker network and further development of our digital services. In Digital Transport Services, we renewed the Matkassa product family and secured significant city and public sector customers.
CEO's review: Profitability improved in a challenging market
The year 2025 was exceptionally challenging in terms of the market environment. Despite this, we progressed as planned in implementing our strategy. Our financial profitability improved clearly, and at the same time we strengthened the company’s competitiveness by investing in digital capabilities, our network and sustainability, as well as by advancing the use of artificial intelligence.
Key indicators of 2025
Highlights of the year 2025
Profitable growth in Parcel Services
Our Parcel Services grew in both volume and revenue. We continued to expand our service point network and further strengthened our position as the most trusted parcel brand among consumers.
Core travel services
We focused on profitability, cost efficiency and service development, laying a solid foundation for the continued stability of our business. We achieved our objectives while maintaining our core travel services.
Valued brand and workplace
We continued our systematic efforts to develop our brand, employee experience and sustainability. This work was reflected both in employee engagement and experience as well as in the results of external surveys and assessments.
Ambitious sustainability work earned Matkahuolto a Gold rating from EcoVadis
We reached a significant milestone when Matkahuolto achieved a Gold rating in the international EcoVadis assessment. EcoVadis is one of the world’s best-known sustainability rating systems. In our first EcoVadis assessment in 2024, we were awarded a Bronze rating and set ourselves the goal of reaching Gold by the end of the current strategy period in 2027. We therefore achieved our target ahead of schedule and ranked among the top five per cent of companies assessed by EcoVadis globally.