New Express Parcel – The fastest parcel
Our new Express Parcel is taken by bus from one place to another within the same day. The service is available 24 hours a day, anywhere in Finland. You just take the Express Parcel directly to the bus, and the recipient picks it up directly from the bus. That’s it.
Express Parcel in a nutshell:
Available sizes: XXS, XS, S, M, L, XL, S Maxi, M Maxi, L Maxi, XL Maxi, XL Wide, Framed Painting. The maximum weight is 20 kg.
Express Parcel price information
Express Parcels can be sent on specific direct bus services. To find out the delivery time, check the Paketit app or the website at the time of purchase. Parcels can also be sent during the evening and on weekends.
Initially, the network will be somewhat limited but the number of bus services will increase significantly during the autumn.
How to send an Express Parcel:
You can buy Express Parcels on Matkahuolto’s website or in the Paketit app. You’ll receive an order confirmation by email.
Write the activation code indicated on your order confirmation, together with the name and phone number of the recipient clearly on the parcel.
Act as if you were getting on the bus yourself: be at the bus stop on time and stop the bus with a wave of your hand. Please note that we will not refund the price of the Express Parcel if you miss your bus.
Give the Express Parcel to the driver and show the activation code. You can find the activation code in the Paketit app and in your order confirmation email.
How to receive an Express Parcel:
You will be notified in the Paketit app of the arrival time of the Express Parcel once it has been put on board the bus. If you don’t have the Paketit app, you will be notified by text message.
You can follow the progress of your Express Parcel either from the Paketit app or via the map link you receive by text message.
Be on time at the bus stop to pick up your Express Parcel and stop the bus with a wave of your hand.
The driver will hand over the Express Parcel in exchange for a pick-up code. You can find the pick-up code in the Paketit app or in a text message.
It is important that you are on time. If the Express Parcel cannot be delivered, we will take it to the nearest available service point within 2-3 business days.
Uncollected Express Parcels are kept at the service point for 7 days.