After your trip

Contact Matkahuolto’s customer services at 020 331 222 (Mon-Fri 8–16). Call price is local/mobile charge. You can also contact Matkahuolto by e-mail at matkapalvelut.palautteet@matkahuolto.fi. You can also contact the bus company operating the service directly.

Some bus companies deliver lost property to lost property offices, while others keep lost property in their own depot. Bus companies operating services often indicate on their own websites where the lost property found on the bus will be delivered.

Bus companies makes the decicions about timetables and routes for services that are operated market-based. There are also departures that are arranged by authorities (The Centres for Economic Development, Transport and the Environment (ELY-Centres), municipalities and federation of municipalities) and operated by bus companies.

Any wishes can be sent to Matkahuolto, which will forward them to the right operator. Feedback can be given by phone to 020 331 222 (Mon-Fri 8–16). The call charge is 8.4 cents/min. Feedback can also be sent by e-mail to matkapalvelut.palautteet@matkahuolto.fi.

Each bus operator makes its own timetables. All wishes, feedback and comments concerning bus companies can be directed to the company involved.

All thanks can be sent to Matkahuolto, which will forward them to the right operator. Feedback can be given by phone to 020 331 222 (Mon-Fri 8–16). The call charge is 8.4 cents/min. Feedback can also be sent by e-mail to matkapalvelut.palautteet@matkahuolto.fi. Thanks can also be expressed directly to the bus company operating the service.

We are happy to help via chat customer support in the Trips and Tickets app (Mon–Fri 8 am–4 pm) or through passenger customer support at 020 331 222 (Mon–Fri 8 am–4 pm). Call cost: local network charge/mobile rate.